​Read the Case Study 5-1 and answer the following questions:

Read the Case Study 5-1, Santa Cruz Bicycles. Answer the following questions:What, in your opinion, was the key factor in Santa Cruz Bicycles’ successful process redesign? Why was that a key factor?What outside factors had to come together for Santa Cruz Bicycles to be able to make the changes they did?Why is this story more about change management than software implementation?You must submit your answers, using the Assignment Template attached below, . Before submitting, make sure to thoroughly read your assignment to ensure you understand all the details required to successfully submit the assignment.Your answers are expected to be in meaningful paragraphs composed of well-formatted sentences with appropriate flow. Bulleted or numbered lists will not be accepted. Be sure to restate the question in your answers to make sure you cover all of the material requested. Make sure you complete the student feedback section as well.

​Read the Case Study 5-1 and answer the following questions:

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